Hiring Strong Technical Staff

Blog Category: IT Project Mgmt — Blogged by: admin on April 20, 2008 at 10:05 am

intrvw.jpgThere are many facets to hiring technical folks, but one important area is the issue of how they stay on top of the new technologies which are coming out at a frightening pace. I used to ask a standard question: Give me an example from past work experience where you learned or discovered a new technology (new at the time) and used it for the organization’s benefit?

But after asking that question many times, I realized it was too narrow. People “accidentally” get exposed to new technologies all the time through friends, school, etc. Maybe they never sought out new technology and just “stumbled” on something. I needed to tease out the real proactive learners from these casual ones.

After some experimentation, I finally nailed it with an incredibly simple question which has been extremely effective over the past year: Technology is changing all the time. What periodicals do you actively read to stay on top of it?

A good technical person who stays on top of their field should be able to rattle off a number of periodicals or e-newsletters related to their expertise. For example a network engineer might mention Technet. A security expert might say Bugtraq or Mark Minasi’s newsletter. A more senior individual might even throw in some strategy, such as CIO Magazine. If their answer seems canned, you can pry further to validate it: Tell me about something you read in that periodical in the past three months?

But here is the best part: People who don’t stay atop their field absolutely punt this question. They’ve got nothing. One candidate told me that he reads the documentation which comes with the software used at his company. Another mentioned a four year old SQL book which she had read a year ago. Many others are surprisingly honest and simply tell you, “I don’t have time to read anything like that.”

This question is a deal-breaker for me. I count on my technical people for innovation, and their capacity for such is drastically reduced when they aren’t following the industry. This has quickly become one of my all time favorite interview questions.

PS–This reminds me of a great management practice: Assign technical periodicals to individuals on your staff, formally give them an hour or two every Friday to read them, and then have them present short “book reports” to the whole team on interesting findings. Most geeks love learning new stuff and get excited about new technology. This is an easy way to keep your team both happy and on the cutting edge.

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